Frequently Asked Questions about Family Mediation

At Melbourne Conflict Solutions, we understand that starting family mediation can feel overwhelming especially if it’s your first time. We’ve compiled answers to some of the most common questions people ask about family dispute resolution, parenting arrangements and property mediation in Melbourne. If there is something we haven’t covered, please do not hesitate to get in touch. We’re here to support you.

  • Family Dispute Resolution (FDR) is a type of mediation specifically designed to help separated or separating couples or families in resolving disputes related to parenting, property, or finances. It is a structured process led by an accredited Family Dispute Resolution Practitioner (FDRP).

    At Melbourne Conflict Solutions, we use the both the terms family mediation and family dispute resolution. Both refer to a confidential and collaborative process where a neutral third party (the mediator or FDRP) helps you and the other parent talk through issues and work towards practical agreements, especially around parenting, communication and co-parenting.

    To learn more or book a confidential chat, contact us here.

  • FDRPs are often referred to as family mediators. An FDRP is an accredited professional authorized to conduct family dispute resolution sessions. They play a crucial role in assisting families to reach agreements and can issue Section 60I certificates when necessary. All the mediators at Melbourne Conflict Solutions are accredited FDRPs.

    To learn more or book a confidential chat, contact us here.

  • Family Mediation can help you work through a wide range of issues following separation or divorce. At Melbourne Conflict Solutions, we support clients to resolve matters such as:

    • Parenting arrangements after separation

    • Creating or updating parenting plans

    • Division of property, assets and finances

    • Communication difficulties between separated parents

    • Co-parenting concerns and challenges

    • Disagreements involving grandparents or extended family member

      Whether you are newly separated or navigating ongoing disputes, family mediation provides a supportive space to have difficult conversations and reach workable agreements without going to court. To learn more or book a confidential chat, contact us here.

  • A parenting plan is a written agreement between separated parents about the care of their children. It covers things like living arrangements, time with each parent, communication, and decision-making.

    To learn more or book a confidential chat, contact us here.

    Parenting plans are flexible, can be changed by agreement, and don’t need to go to court. While not legally enforceable, they can show a clear commitment to co-parenting and can be made legally binding if both parties choose.

    To find out more contact us for a free 20 minute chat.

  • For parenting matters, the short answer is usually yes. Under the Family Law, you are generally required to attempt Family Dispute Resolution before applying to court. There are some exceptions - but in most cases the court will expect you to show you have tried mediation first.

    If you can’t reach an agreement, we can issue a Section 60I certificate, which allows you to proceed to court if needed.

    Learn more about parenting mediation here or contact us to talk it through.

  • For property and financial matters, Family Dispute Resolution is strongly encouraged before applying to court.

    Mediation gives you the chance to reach an agreement about things like the division of assets, property and superannuation without the stress and cost of court. Many people find it quicker, more affordable and less emotionally draining.

    Learn more about property mediation here or contact us to talk it through.

  • A Section 60I certificate is a document issued by an FDRP indicating that parties have attempted mediation. It’s often required before applying to the Family Court for parenting orders.To learn more or book a confidential chat, contact us here.

  • We know there are many skilled and accredited mediators out there — and we’re glad there are. But what sets Melbourne Conflict Solutions apart is how we work together.

    We’re a group of like-minded professionals who genuinely want to help people move forward. We’re not just here to tick boxes — we’re here for outcomes. We co-mediate wherever possible because we love working collaboratively and believe clients benefit from the insight and support of two experienced practitioners. It’s a “two-for-one” approach that delivers both strength and balance.

    We also understand that life is busy, and conflict is rarely convenient. That’s why we offer flexible times and formats to suit your schedule — because your time matters, and so does getting to a resolution that works.

    To learn more or book a confidential chat, contact us here.

  • You can - but you don’t have to. Many people find it is often more strategic and cost effective to begin with the mediation process first.

    At Melbourne Conflict Solutions, we believe that mediation and legal advice often work best side by side. In your pre-mediation meeting we will help you identify what issues are on the table and where you may need legal or other expert advice

    That way, when you do speak to a lawyer (or a financial advisor or a counsellor), you’ll be clear on what questions to ask - avoiding unnecessary costs and getting the most out of the support you choose.

    At Melbourne Conflict Solutions, we have a trusted network of professionals we can refer you to - including lawyers, financial advisors, counsellors and others.

    We look to connecting you with the right people at the right time so you can make informed decisions without getting overwhelmed or overspending.

    To learn more or book a confidential chat, contact us here.

  • Yes, it is possible to attend family mediation if there an IVO, in place provided the IVO allows it and if it safe and appropriate for everyone involved.

    Before any mediation takes place, your FDRP will conduct a thorough assessment, including separate confidential pre-mediation meetings with each person. This helps to determine whether mediation is suitable and safe, and whether any special arrangements (like shuttle mediation or online sessions, for example) might be needed.

    If mediation is not appropriate, your FDRP can issue a certificate under Section 60I of the Family Law Act so that you can proceed to court if necessary.

    To learn more contact us for a free confidential chat.

  • Item descriNo—mediation is a voluntary process, and you will never pressured to agree to anything you’re not comfortable with.

    At Melbourne Conflict Solutions, we support you to explore options, understand your choices, and make decisions that feel right for you.

    Any agreements reached are made by you, not imposed on you. You’re always encouraged to get legal advice before making any final decisions or signing documents.

    To learn more or book a confidential chat, contact us here.

  • We understand that taking the first step can feel daunting. Your initial assessment meeting (also called a pre-mediation meeting or intake session) is a chance for us to understand your situation, answer your questions, and assess whether mediation is suitable.

    To prepare, you don’t need to bring any documents unless we’ve asked for something specific in advance such as any court orders that may be in place. It can be helpful to spend a little time thinking about:

    • What matters most to you

    • Any concerns or questions you’d like to raise

    • Your hopes for the mediation process

    Yes, you’re welcome to bring a support person if that makes you feel more comfortable. Please let us know in advance so we can make sure everyone is aware and prepared. Support people can attend quietly but don’t usually participate in the conversation.

    To learn more or book a confidential chat, contact us here.

  • We believe in transparency, so you will find all our fees clearly outlined on our Pricing page. That way, you will know exactly what to expect before you get in touch. No hidden costs - just clear information to help you make the right decisions for your family.

    To learn more or book a confidential chat, contact us here.

  • Contact us today either to book in for your pre-mediation assessment meeting or for a free 20 minute chat.

  • If you have a question that hasn’t been answered here, please don’t hesitate to get in touch. At Melbourne Conflict Solutions, we’re here to support you through the family mediation process. No concern is too small when it comes to making informed decisions about your future.

    To learn more or book a confidential chat, contact us here.